How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (2024)

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Cloud Mobile Stratus C5 Elite

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (1)

How to reset or restore a Cloud Mobile Stratus C5 Elite

If your Cloud Mobile Stratus C5 Elite smartphone is running very slowly, hanging, you want to bypass the screen lock, or you have a full memory and want to erase everything, or you want to sell or give it away and want to ensure that nobody can access your files and passwords, you can do a factory reset to restore it to its original state like the first day.

In the following steps we explain how to format the Cloud Mobile Stratus C5 Elite to erase all your information and make it totally clean as it came out of the store.

Before doing a factory reset, we recommend deleting all the accounts on the device, specifically it is useful to unlink the Google account if you are going to sell, donate, or give away your Stratus C5 Elite. This will avoid problems for the new user, as some newer devices include a functionality called FRP (Factory Reset Protection) that requires the same Google account or PIN code with which the Cloud Mobile Stratus C5 Elite was initially configured when factory resetting a device.

Keep in mind that a reset or return to the factory state on a mobile/cell phone deletes all its content, so make a backup of your data before doing it if you don't want to lose everything.

In case you do not want to erase the data from the device, you can try to restart the Cloud Mobile Stratus C5 Elite..

There are two ways to do a reset on a Cloud Mobile Stratus C5 Elite one through the mobile options and another more complete from the recovery mode.

Table of Contents:

  • Restore from the options of Cloud Mobile Stratus C5 Elite
  • Video instructions
  • Hard reset Cloud Mobile Stratus C5 Elite
  • Related articles
  • User questions and answers

Restore from the options of Cloud Mobile Stratus C5 Elite

If you want to make a reset using the device options to return to the factory state a Cloud Mobile Stratus C5 Elite you have to follow these simple steps:

Estimated time: 5 minutes.

1- First step:

To access the settings menu on your Cloud Mobile Stratus C5 Elite, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu.

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (2)

2- Second step:

Scroll down the Cloud Mobile Stratus C5 Elite settings to the bottom where you will see the section called “System”, click or tap to continue.

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (3)

3- Third step:

Click on “Reset options” from this section it will allow us to restore network options, applications or reset the Cloud Mobile Stratus C5 Elite completely.

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (4)

4- Fourth step:

Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”.

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (5)

5- Fifth step:

A first confirmation message will appear reminding you that all your data will be deleted from this device, the data you have uploaded to Google, Facebook, Twitter, Instagram or backup copies that you have in the cloud, such as Google Drive, Dropbox or One Drive, will not be deleted.

The Google accounts linked to this Cloud Mobile Stratus C5 Elite will also be displayed, IMPORTANT: after formatting and rebooting, the device will ask you to enter the password of the main Google account so you must know it or have it written down before doing a restore factory.

Press “Erase all data”.

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (6)

6- Sixth step:

A second confirmation message will appear indicating that all information stored on the Cloud Mobile Stratus C5 Elite and all downloaded applications will be erased and reminding that this action cannot be undone. If you agree, click on “Erase all data”.

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (7)

7- Seventh step:

If necessary, draw the screen unlock pattern or enter the screen unlock password or PIN to continue.

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8- Eighth step:

Your device Stratus C5 Elite from Cloud Mobile it will restart and take several minutes to start while restoring the device to its factory state and optimizing the applications pre-installed in the operative system Android Oreo 10 (Go Edition).

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (9)

If you cannot turn on the Cloud Mobile Stratus C5 Elite and therefore you cannot perform the factory restore from the device settings, this method does not work for you and you should consult the tutorial to hard reset Stratus C5 Elite.

Users rating on reset an Cloud Mobile Stratus C5 Elite

3.33 / 10 (15 votes)

Video instructions

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data (2024)

FAQs

How to reset Cloud Mobile Stratus C5 Elite - Factory reset and erase all data? ›

A: You can factory reset your cloud mobile phone without a password by using the Settings app. Open the Settings app on your mobile phone, then select 'Backup & Reset'. From the Backup & Reset menu, select 'Factory Reset' and follow the on-screen instructions to complete the process.

How to reset cloud mobile phone without password? ›

A: You can factory reset your cloud mobile phone without a password by using the Settings app. Open the Settings app on your mobile phone, then select 'Backup & Reset'. From the Backup & Reset menu, select 'Factory Reset' and follow the on-screen instructions to complete the process.

How do I reset a government phone? ›

Reset an Android Government Phone

Look for a “hard reset” or “reset phone” button under your Settings app. Try a manual reset: Turn off your phone if you can't access your settings. Then, hold down both the power and volume buttons until a menu appears.

What is the master code for reset phone? ›

Master Reset (Data Loss)

Enter the secret code '##7465625##'** in the correct sequence. If you've forgotten your screen lock password or pattern, a master reset can unlock your device, but it will erase all data:2767*3855# (Proceed with extreme caution)

What are TruConnect APN settings? ›

TruConnect APN Settings

Here are the APN settings for TruConnect: Name: TruConnect. APN: pwg. MMSC: http://mms.truconnect.com/servlets/mms.

How to remove TruConnect? ›

You may terminate this Agreement at any time, with or without cause by sending either an e-mail to customercare@truconnect.com with your name and the subject "REMOVE", call 1-800-430-0443, or to such other address as we may specify in writing by posting the new address on the Truconnect Technologies website.

How do I find MyTruConnect PIN? ›

How can I find out what it is? If you lost, forgot, or did not receive your PIN by mail, you can get your PIN by calling the California Lifeline Administrator at (877) 858-7463 or texting GETPIN from your Lifeline phone to 345345. The CA Lifeline Administrator will text your PIN to your TruConnect Lifeline phone.

How to hard reset cloud mobile phone? ›

Press and hold the power button, located on the right side of your phone. Tap “Power off” when prompted. Press and hold the volume up/down button and power button simultaneously for 4-5 seconds. This will initiate the hard reset.

What is the code for factory reset? ›

*2767*3855# (Wipe Your Device and Reinstall Firmware)

This is one of the most effective Android security codes that you can use to quickly wipe all information from your device.

Does factory reset delete everything on cloud? ›

No, a factory reset will not affect the data you've stored on Cloud.

How to do a 4 second reset on my cloud device? ›

To perform the 4-second reset: - With the unit switched on, press and hold the reset button for at least 4 seconds using a paper clip or a biro with a thin tip. The reset process restarts the unit and can take up to five minutes. Wait until the operation LED lights up blue.

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